Preliminary considerations before inserting the “contact via WhatsApp” button ![]() Clicking on a computer will open WhatsApp Web application. This way, clicking the link will open the WhatsApp application and they can contact your WhatsApp Business account. along with the virtual number with the international prefix. You just have to add a button or image on the company’s website containing a link like this: You can allow a visitor on your website to directly use the WhatsApp customer service number of your company. How to insert the WhatsApp contact link on your company website Detailed record of all calls made or received.Add a welcome voice-over or opening hours to your business number.Contact your customers by WhatsApp using your business number.Either with your smartphone, computer application, or desktop terminal. Receive and make calls from anywhere you have Internet access.Get a contact number for your company starting at 4€/month and use a single number for customer service: Benefits of using WhatsApp with a business number To learn more about this application, let’s see what WhatsApp Business is and what features it offers. Among others, it can assign tags, create quick replies or automated messages. WhatsApp Business also has additional functions designed to facilitate communication with our customers. Once the number has been validated, the application will let us pick which services we offer through our company and allow us to enter the website URL and other information that may be useful for our customers. In case we are registering a service for a fixed number we will have to select to receive a call since fixed and VoIP numbers cannot receive SMS messages. Next, we open the App and indicate the business number we want to use as a WhatsApp contact:Īs we see in the image, we can now indicate whether we want to receive an SMS or a call to tell us the validation code. To do this, we just have to download the WhatsApp Business app on our smartphone through Google Play Store (Android). ![]() In this way, it is no longer necessary to give business contacts our private mobile number, or have a dedicated number for this service. Since its new update, WhatsApp allows its users to make and receive calls over VoIP or fixed numbering.
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